You don’t need to be home for a cleaning. Most clients give the team a way in, such as a lockbox, a door or garage code, or a key, and come back to a clean house. Here is how each option works, how to set it up and what happens on the day.
Your Options
- Lockbox: a small coded box holding a key, mounted by the door. Common for vacation rentals and second homes.
- Keypad or smart lock: a door code. Many owners create a separate code for the cleaning team.
- Garage code: entry through the garage, if the inside door is unlocked or has its own code.
- A key: handed over at the start of service.
- Gate pass or code: needed as well in gated communities.
- Building access: for condos, any front-desk, fob or elevator procedures.
Setting It Up
- Choose the entry method when you book.
- Share the codes or arrangements with us, along with any alarm instructions.
- Tell us about pets, rooms to skip and anything to leave locked.
- Let us know right away if a code changes or a gate pass expires.
On the Day
- The team lets itself in at the scheduled time.
- They clean by checklist, room by room.
- When they are done, they lock up.
- For vacation rentals, the team also walks through before leaving and reports anything damaged, broken or missing.
Security and Privacy
Our cleaners are trained and background-checked and sign NDAs, and Coastal Breeze Maids is licensed, bonded and insured. We don’t share client information with third parties. A few habits help on your side too:
- Use a code only the cleaning team has, if your lock allows it.
- Put valuables and private papers away before visits.
- Change codes when service ends.
If We Can’t Get In
If a code doesn’t work or no one is there to let the team in, the visit can’t go ahead, and the full price may be charged. Double-checking codes before the day avoids that.
For rentals, see how turnover cleaning works and vacation rental cleaning. For other questions, see our FAQ or call 941-894-2543.